Shipping Policy

We ship hemp products across the US to states where they're legal. We follow all the rules to make sure your order arrives safely and compliantly.

1. Where We Ship

We ship within the US to states where hemp CBD is legal.

We don't ship to P.O. Boxes for orders that need age verification at delivery.

2. Processing Time

We process orders within 1-3 business days (Monday–Friday, no holidays) after we confirm payment and verify your age.

During busy times (holidays, big sales), it might take 1-2 extra days. You'll get an email when we ship it out with tracking info.

3. Shipping Methods & Estimated Delivery

These are estimates starting after we ship. Actual times depend on the carrier, weather, and where you live.

Free shipping sometimes happens on big orders during promotions. Check our site for current deals.

4. Order Tracking

When we ship your order, you'll get an email with a tracking number. You can also log into your account on our site to check status.

If tracking doesn't update within 48 hours of the shipping email, reach out and we'll look into it.

5. Age Verification at Delivery

When your package arrives, the delivery person will ask for a valid photo ID to confirm you're 21 or older. We do this to be responsible about who gets our products.

If no eligible adult is home, the carrier will try redelivery or hold it for pickup. If age verification fails, we'll refund you minus shipping.

Want more details? Check out our Age Verification Policy.

6. International Shipping

We only ship within the US right now. Hoping to expand in the future!

7. Lost or Damaged Packages

Damaged Packages

If your package shows up damaged, email us within 7 days with photos of the damage (inside and outside). We'll send a replacement or full refund, no problem. Check our Refund Policy for all the details.

Lost Packages

If tracking says "delivered" but you didn't get it, here's what to do:

1. Check with neighbors and any safe spots at your place.
2. Wait 24-48 hours (sometimes packages show delivered before final drop-off).
3. Contact the carrier with your tracking number.
4. If it's still missing, let us know and we'll work with the carrier.

If a package is confirmed lost in transit, we'll send a replacement or refund you fully.

8. Shipping Restrictions

Some states restrict hemp CBD. If we can't ship to you, we'll cancel and fully refund your order.

We can update our shipping list anytime to stay compliant with changing laws.

9. Questions?

Got questions about shipping? We're here to help.