Privacy Policy

We're Sea Moss and Tings, and we take your privacy seriously. This policy explains what data we collect, how we use it, and how we keep it safe when you visit our site or buy from us.

By using our site or shopping with us, you agree to this privacy policy. If you don't agree, please don't use our services.

1. Information We Collect

We collect information in the following ways:

Information You Give Us

• When you order: Name, email, shipping and billing addresses, phone number, and payment info.
• When you create an account: Email and password.
• When you contact us: Name, email, phone, and your message.
• When you sign up for newsletters: Email address.
• Age verification: Your date of birth to confirm you're 21+.

Information We Collect Automatically

• Device and browser info: Your IP address, browser type, operating system, and device info.
• How you use our site: Pages you visit, time spent, where you came from, what you click.
• General location: Based on your IP address (we use this to check if we can ship to you).

2. How We Use Your Information

• Process and ship your orders: Getting your products to you on time.
• Send you updates: Order confirmations, shipping notifications, and responses to your questions.
• Verify your age: Making sure you're 21+ before we sell to you.
• Marketing (with your permission): Emails about promotions, newsletters, and new products. You can opt out anytime.
• Make our site better: Seeing how you use our site so we can improve it.
• Follow the law: Meeting federal and hemp regulations.
• Stop fraud: Catching and preventing fake transactions and unauthorized access.

3. How We Share Your Information

We never sell your data. We share it with trusted partners only when we need to run our business:

• Payment processing: Authorize.net handles your payment securely. We don't store your full credit card number.
• Shipping: USPS, UPS, or FedEx get your address so they can deliver your order.
• Website analytics: Google Analytics helps us understand how you use our site (data is anonymized when possible).
• Email delivery: Our email provider sends out newsletters and promos you signed up for.
• Legal reasons: We'll share info if the law, a court, or government agencies require it.

4. Cookies & Tracking

We use cookies and similar tools to improve your experience:

• Essential: These make our site work (shopping cart, login, age verification).
• Analytics: Help us see how you use our site so we can make it better.
• Marketing: Show you relevant ads and track how our campaigns perform.

You can control cookies in your browser settings, but turning some off may break parts of our site.

5. Data Security

We protect your data with industry-standard security:

• SSL/TLS encryption on every page and transaction.
• PCI-compliant payment processing.
• Regular security checks and monitoring.
• Only the people who need access to your data can see it.

Nothing is 100% secure online, so use a strong password and protect your login. We'll do our part, but you should too.

6. Your Rights

Depending on where you live, you have these rights with your data:

• See it: Ask for a copy of what we have on you.
• Fix it: Ask us to correct wrong or incomplete info.
• Delete it: Ask us to erase your data (unless we need to keep it by law).
• Unsubscribe: Stop marketing emails anytime by clicking unsubscribe or emailing us.
• Get it: Ask for your data in a standard format you can download.

To ask for any of these, email [email protected]. We'll respond within 30 days.

7. Age & Children's Privacy

Our products are for adults 21+. We don't knowingly collect data from anyone under 21. If we find out we have, we'll delete it right away.

If you think a minor shared personal info with us, email us immediately at [email protected].

8. Regulatory Compliance

We follow all federal rules about selling hemp products, and we keep up with consumer protection and data security laws.

9. Changes to This Policy

We'll update this policy when our practices or the law change. We'll update the date at the top so you know when we last changed it. Check back now and then to stay informed.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please reach out: